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Shipping Policies (Click for Privacy) (Click for Warranty/Return)

MoreSaver!™ Shipping - Free shipping on most orders over $59.00, orders ship out of our doors in 2-4 Business days.  (Details)

FedEx Services – Charged actual shipping cost per thier calculator.  (Details)

 

    • Ground– In stock orders ship out our door in 1 business day. For a map of estimate ground transit time, please click here. Map does not account for weekends, holidays and processing time.  (Details)
    • Next Day Services – If ordered by 1pm PST order ships same business day and delivers the next business day. (Details)
    • Two Day Services - If ordered by 1pm PST order ships same business day and delivers in 2 business days. (Details)
    • Three Day Service - If ordered by 1pm PST order ships same business day and delivers in 3 business days. (Details)

USPS Services – Offered on some orders, orders ship out in 1-2 business days and unfortunately tracking information isn't always available. (Details)

Freight Service – Offered on orders that have items that are marked Freight.  Orders take 2-4 business days to ship. (Details)

Hawaii / Alaska – Depending on items in the order USPS or FedEx will be offered (Details)

Military Mail – We offer USPS services to APO and FPO addresses (Details)

International – Depending on the order we offer USPS and FedEx services. Customer is responsible for any taxes or duties. Tracking does not exist with USPS services. (Details)

Local to our Stores? – If you wish to pick up your order at one of our local stores, please contact them directly (contact info)


MoreSaver Free Shipping

FREE on Orders $59 and Over (some restrictions apply)
How do I take advantage of FREE MoreSaver Shipping?
1. Place at least $59 of eligible products in your Shopping Cart. (Non-Eligible items will note "Product does not qualify for free shipping" next to the price at the bottom of their description.)
2. Proceed to checkout.
3. Ship your items to a physical address in 48 Contiguous U.S. States.
4. Select MoreSaver Shipping as your shipping speed. Please note that your order may take an additional 2 to 4 business days to ship out from our fulfillment center.
5. Transit time for MoreSaver Shipping orders is 3 to 8 business days after shipping. Most orders ship via FedEx ground, however MoreFlavor Inc may choose to use other shipping methods when appropriate.
6. Place your order, and enjoy the free shipping!

Please Note

    • If you return any items from an order that received FREE MoreSaver Shipping, the original shipping savings associated with the returned item(s) will be deducted from the refund amount unless the return was due to our error.
    • May be used in conjunction with a promotional code or gift certificate. The qualifying amount is the total amount of the products purchased before the promotional certificate is applied.
    • Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's eligibility for MoreSaver Free Shipping.

Standard FedEx Ground or USPS Priority Shipping

    • In Stock orders ship within 1 business day.  If there are any delays or product inventory issues after placing your order, you will be contacted by our customer service team.  *Please note that if the order contains items that have a build time, are shipped via freight,  are drop shipped, or is an international shipment, your order may not ship that same day.
    • Orders to Contiguous lower 48 states delivered in 1 to 6 business days depending on your location
    • FedEx Ground and FedEx Home Delivery: FedEx ground shipments are divided into two categories depending on the type of address: business or residential. FedEx Ground will ship to business addresses on Monday - Friday. FedEx Home Delivery will ship to residential addresses Tuesday - Saturday. Expedited shipments will be delivered Monday - Friday regardless of address type.
    • Alaska, Hawaii: Deliveries may take longer. You will have the choice of several shipping options including USPS Priority
    • East Coast APO/FPO: Deliveries to any APO/FPO zip codes that start with any number other than 9 may take up to 21 days. Shipped via USPS only.
    • Items may be shipped by a variety of carriers, you may choose at Checkout.

Expedited Shipment – FedEx Next Day, 2 or 3 Day Services

    • Orders shipped ‘next order out’ if placed by 1:00 PST.  If a product in your order enters backorder status before your order is picked, you will be contacted via phone and/or email.
    • Choose between FedEx Next Day Air, Second Day Air, or 3-Day where available
    • All Expedited Shipments are delivered on business days, Monday-Friday.
    • No P.O. boxes or APO/FPO

International Shipments

    • In Stock orders ship in 2-3 business days. Shipping types offered will depend on the items ordered and the destination country of the shipment.
    • USPS is generally the least expensive shipping option, however this would depend on size and weight of the package.  FedEx will generally charge a brokerage fee, which is not reflected in our shipping quote.
    • USPS tracking will be less detailed than FedEx.  Please note that when shipping internationally, you will be shipping at your own risk.
    • MoreFlavor will provide any tracking information that is available, however we are not responsible for any lost or declined packages or package expenses.
    • Please check with your country's customs laws prior to finalizing an order.  It is possible ingredients, yeast, and/or any other items may not be allowed to be imported.
    • MoreFlavor will fill out the paper work for any customs before it ships, however, the recieiver is responsible for any duties and taxes.
    • We currently do not ship BrewSculptures, heated and cooled conicals, or freight items internationally, however, we are able to ship them to a freight forwarding company of your choice. The freight forwarding company would then be responsible for freighting the item to your international location. At this time, we do not have a team to understand all international issues with customs, brokerage fees, voltage constraints, and freight damage/loss. Please be aware that our equipment is wired for 110V with US standard plugs unless otherwise noted. If you have any questions or concerns, please contact our customer service department at 1-800-600-0033 or support@moreflavor.com

Freight Items

    • Items marked with the Freight Logo will be charged actual Freight Charges, with our discount included. The calculation is done at the checkout process and it based on only what is freightable, all the other items that are non-freight will be shipped free.
    • The calculation is based on the following: Item weight (already calculated for you), Item classification (based on the item, already in shopping cart for you), your shipping address, if the address is residential or commercial, and if you need a liftgate at that location to remove items out of the truck.
    • Things to consider with freight charges is that delivery to a commercial address is sometimes much less ($50-$100) than a residential, and most commercial locations have a fork lift to get the items off the truck.
    • The liftgate option will be a line item choice at the checkout screen as a shipping choice. It is often much more expensive as a small truck with a hydraulic lift is required to deliver the item as opposed to a normal Freight Truck. Most of the items that are freighted are either very heavy, very bulky, or both. Getting them off a standard truck requires a fork lift, if you don't choose that option at checkout and it turns out you do need it you will be charged for it at shipment, as well as a surcharge for the trucking company having to drive the larger truck back to the depot and getting a smaller liftgate truck to your location.
    • If the address is "Limited access delivery" which is set by Freight Companies, those charges may be billed to you by them, if you are concerned that you might fall into this classification, give us a call and we will call them for an estimate for your particular shipment.
    • Sometimes there are situations where multiple items can fit on one pallet. If you are ordering multiple freighted smaller items, such as a smaller destemer/crusher and a stand, it might fit on one pallet. This not something that the web will calculate, so please call in for a custom freight quote.



 

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